Frequently Asked Questions

What services does The Graze Experience offer?

The Graze Experience specializes in luxury brunch, lunch and charcuterie grazing tables for weddings, bridal showers, baby showers, and birthday celebrations. We also craft bespoke floral arrangements and stunning installations, provide professional bartending services, and offer elegant backdrop rentals to elevate your event.

How do I book The Graze Experience for my special event?

Booking with The Graze is seamless:

  1. Select your desired menu.
  2. Secure your date with a deposit.
  3. Sign the contract to finalize your booking.

Once all three steps are completed, your event will be officially confirmed, and we’ll begin preparing to create an unforgettable experience for your special day.

Deposit Policy

To secure your booking with The Graze Experience, we require a 50% non-refundable deposit. This deposit ensures your date is reserved and allows us to begin crafting every detail of your event. As soon as the deposit is received, our team starts preparing to deliver an exceptional experience tailored to you and your guests.

Contract Details

Your contract will outline all the essential details of your booking, including your selected menu, event date, venue location, total invoice amount, and acknowledgment of our policies. Your signature will confirm that every detail is agreed upon, ensuring we are all aligned to deliver an unforgettable experience.

What is included with The Graze Experience’s service?

Each tier includes:

· Cold-pressed juice and fresh fruit

· All necessary wares: silverware, plateware, drinkware, and serveware

· Light décor to enhance the table’s elegance and presentation

We ensure every detail is thoughtfully curated to create a seamless and luxurious grazing experience for you and your guests.

What is NOT included in the listed price?

  • Gratuity
    A 20% gratuity will be added to your total. This amount is shared among the skilled team members who work diligently behind the scenes to deliver a flawless and delicious grazing experience. Additional gratuity is always welcomed if you are thrilled with our service.
  • Delivery Fee
    A $150 delivery fee covers the delivery of your grazing table and a return visit to collect all rentals after your event.
  • Local Taxes
    Applicable local taxes will be added to your final invoice.

Food & Beverage Minimum

We would be delighted to cater your special event. For gatherings with fewer than 12 guests, we require a food and beverage minimum of $975. Our team is happy to collaborate with you to create enhancements and additions that you’ll love, ensuring your event is both elevated and unforgettable.

Menus

Seasonal & Local Ingredients
At The Graze, we prioritize using seasonal and locally sourced ingredients to bring each grazing table to life. As a result, our menu evolves based on availability. While we’re happy to share current menu options as inspiration, please note that your final menu may differ slightly to reflect the freshest ingredients available.

Menu Changes
Upon signing your contract, we will provide your selected menu. However, if an essential ingredient becomes unavailable, we will notify you at least one week prior to your event. You will have the option to select a replacement dish or trust our expert team to make subtle adjustments, ensuring your menu remains exceptional and cohesive.

Can I provide you with a “day-of contact person”?

Absolutely! We understand that your special day will be filled with excitement, and we don’t want to disrupt your joy. At the time of contract signing, we ask that you provide two (2) reliable contact persons. These individuals will assist with any last-minute questions in the week leading up to your event and grant us access to the venue on the day of your celebration.

Can I make payments on my balance?

Yes, we offer a flexible payment schedule to ensure a smooth process. The first payment is a non-refundable 50% deposit, which secures your event date and is due at the time of booking. The remaining 50% balance is due at least 15 days prior to your event.

Can I get a refund if I need to cancel my booked services with The Graze Experience?

We understand that plans can change unexpectedly. However, once your deposit is received, we begin working diligently behind the scenes to ensure your event is nothing short of perfect. Due to the extensive planning and preparation involved, we are unable to offer refunds after the deposit has been paid.

What if I need to change my event date or transfer my services?

While we do not offer refunds, we are happy to accommodate a one-time change of date or transfer of services to a friend or colleague. You may transfer your tier package to another individual for The Graze to cater their event. This flexibility is available one time only and must be arranged prior to your event.

Do you accommodate food allergies & dietary restrictions?

· Food Allergies: We take food allergies very seriously and handle each situation with the utmost care. Please email us with specific allergy details, and we will let you know if we can safely accommodate your needs.

· Food Aversions: If there are any known food aversions, please inform us in advance. When we create your menu, we will do our best to make appropriate adjustments.

· Dietary Restrictions: Currently, we can accommodate vegetarian dietary restrictions. Please let us know your preferences, and we will tailor your menu accordingly.

Still have questions?

We’re here to assist! Connect with us via email, and we’ll be happy to provide answers to all of your inquiries.